Follow these steps to run the troubleshooter:. Follow the On Screen instructions. You can also double-click the device, and then on the Driver tab, click Uninstall. Refer the Link to download the latest drivers from Sony Vaio Website:.
Note: Type-in the correct model number, and download the drivers for the webcam. Hope the information helps. Do reply if you need further assistance, we will be happy to help you.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. STDennis Independent Advisor. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. If installing the latest webcam driver doesn't help, go to Device Manager reached by right clicking the Start Menu.
From View tab show Hidden Devices. Search for webcam under Imaging or other devices. Open Webcam device, on Driver tab choose Roll Back. If no Roll back then choose uninstall, restart PC to reinstall driver. On the site of Sony i found the following information: Sony does not currently plan to provide Windows 10 dedicated drivers for your VAIO computer.
So what should I do? I cannot return to win7, but win10 does not recognize my camera. Who is responsible for these kind of problems? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. Wungraileng Vashi. Hi, I understand the inconvenience caused. To better assist you, do let us know the make and model of the computer. Locate the camera driver and uninstall it.
Restart the computer and check the functionality. Let us know the result, we will be glad to help if you need further assistance. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
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