Information technology and organizational performance pdf




















Figures and Tables from this paper. Citation Type. Has PDF. Publication Type. More Filters. Information and communication technology ICT increases productivity and operational efficiency, reduces costs, impacts on intangible assets such as quality improvement in design processes and … Expand.

View 1 excerpt, cites background. Economics, Computer Science. This study is based on the pros and cons of the Blue Ocean Strategy BOS that offers users a framework for creating uncontested market space and diverts the views from the current competition to the … Expand. View 3 excerpts, cites background. Various forms of e-Government are now … Expand. International Journal of Business and Administrative Studies. Organizational performance is essential and necessary for every organization to properly create and sustain a healthy and effective results-oriented culture.

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Download Download PDF. Translate PDF. Franklyn Chukwunonso, Joshua O. Omoju, David Ikani and Mohammed B. The findings show that information and communication technologies alone cannot produce sustainable advantages, but that firms must organize and manage information and communication technologies in such a way as to leverage the complementary human and business resources.

The results also suggest that adopting information technology has positive effects on innovative practices, which increases the competitive advantage of firms. He notes that faced many challenges that have led to ICT is following the pattern of railroads several changes in their business practices and telegraphs, where, as a mainly in recent times, particularly in the last two replicable, standardized infrastructural decades.

In this time period, organizations technology, its benefits are accessible to have invested large amount of time and all and cannot create competitive money to the adoption of ICTs.

This study advantage. The resource based view companies should reduce their ICT RBV is an appropriate framework to investment and innovation, which in turn guide this research due to its focus on could have profound implications for ICT resources and capabilities and also because governance.

By not distinguishing between of its emphasis on sustainability of undifferentiated ICT assets like the competitive advantage. Recently, even more framed the discussion in terms of ICT controversy, has been created by the capabilities, and argue that managing ICT assertions of Carr He argues that is a capability that can create uniqueness ICT is pervasive, increasingly inexpensive, and provide organizations a competitive and accessible to all firms.

As such, it advantage. The research objective is business opportunities, and the flexibility therefore simple: to study how to respond to changes in business strategy. In other words, this architectures and standardized enterprise paper attempts to find ways that packages suggest that this capability might information technology can be used to not be heterogeneously distributed across create competitive advantage for a firm. A resource is valuable if it helps firm implement strategies that reduce costs or There is an emerging stream of research increase sales turn-over Barney, In which recognizes that ICTs have limited dividing capabilities, it is important to value when used in isolation.

As such, distinguish between those that have value value is significantly enhanced when and those that can be a source of resources are combined with other competitive advantage. The first condition organizational resources and capabilities value is necessary for the second Mata et al.

There Micallef, Furthermore, researches have ICT infrastructure has been described as shown that ICTs have limited value when an important organizational capability that used in isolation. Do your technologies help to reduce cost structure and increase revenue?

Ribadu reduce cost structures and increase aligning their information technology and revenues as seen in Table 1 above. Whereas, Frankin , Olalla , Schmid et. This can be translated in form of statistical hypotheses as: H0: IT investments have no impacts on performance of the organizations.

H1: IT investments have impacts on performance of the organizations. Time series data was available for these variables. Simple linear regression model was used taking IT expenses as independent and income as dependant variables. Summary of regression results are presented in Tables 3 a,b,c,d to 4 a,b,c,d and 5. Methodology There are two population groups for this research. One is the banking sector local and multinational and the other is large manufacturing organizations again both local and multinationals, which are making use of IT.

In the sample from these sectors 48 companies, 24 in banking sector 12 foreign, 12 local and 24 in manufacturing sector 12 foreign, 12 local were taken. List of sample companies is given in Annexure I. There are about 40 commercial banks operating in Pakistan.

Out of these 40 banks, 24 banks are included in the sample because of the reasons that many other banks are either set up in few years back or do not have well established network in Pakistan, therefore, they do not serve the purpose of this research.

There is no definite information available relating to the size of large manufacturing sector. It is estimated however that about large-scale manufacturing units are operating in Pakistan Saeed, Therefore, in the sample, from the manufacturing sector, a total of 24 big organizations were randomly included.

The sample size could have been increased but the nature of problem seems to be similar in each case. So the chosen sample size is considered to be sufficient. The companies selected are using latest IT and have well established IT set up. The participants in the study were the senior managers of finance, human resources, marketing and IT departments of the companies in sample. The data was collected from in-depth interviews using a structured close-ended questionnaire, and from official documents, financial statements detailing different aspects pertaining to the study.

In this research, the research problem has been analyzed for the period from to , because of the reasons that many companies operating in Pakistan were either not using IT before or IT had very little introduction and computers were being used merely as a word processing tools.

So it was difficult to measure any of significant IT impact on organizational performance before above period. Most of the companies initially declined to provide the required financial IT expenses and Income data citing confidentiality and busy schedules as reasons.

The statistical software packages named SPSS Foreign Banks B. Local Banks 1. ABN Amro 1. Allied Bank Ltd. Bank Of Tokyo 2. Bank Of Punjab 3. Deutsche Bank 3. First Women Bank Ltd. HSBC Bank 4. Muslim Commercial Bank Ltd. National Bank Ltd. Foreign Manufacturing D. Local Manufacturing 1. I Pakistan Ltd. Atlas Honda Ltd. Pakistan Tobacco Ltd. Cement 3. Suzuki Pakistan Ltd.

Lakson Tobacco 4. Simens Pakistan Ltd. Service Industries 5. Uni Lever Pakistan Ltd. Packages Ltd Table 2: Group 2: In this group three more companies in each sector of group 1 are added and the data is available for the years Citi Bank 6. Askari Bank Ltd. Standard Chartered Bank 7. Bank Al-Habib Ltd. Oman Bank Ltd. Metropolitan Bank Ltd.

Suzuki Pakistan Ltd 3. Packages Ltd 6. Bata Pakistan Limited 6. General Tyre Ltd 7. G Pakistan Limited 7. Indus Mtors Ltd 8. Reckitt Benkiser Limited 8. In interpretation, results of each company are discussed separately then comparison has been made between local and foreign banks, local and foreign manufacturing companies and banking and manufacturing sectors overall. Banking Sector a. All regression coefficients are positive showing that with the increase in expenditure on IT, the incomes of these banks have substantially increased.



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